Course Outline
Half Day training course for Outlook
This half-day course is designed to give a good overview of using and managing outlook on a day to day basis. From effective email management through to using your calendar and contacts.
Target Audience
Standard office staff who use Outlook on a daily basis.
Objectives
To make staff more effective and efficient using and managing email and outlook.
Pre-Requisites
None.
Topics Covered
Introduction
- Understanding the screen layout
- Moving between sections
- Customizing the view
- Preview
- Understanding the standard folders
- Reading and previewing messages
- Replying and forwarding messages
- Setting message tags and properties
- Sorting messages
- Attachments
- Flags
- Printing and deleting messages
- Creating and using personal folders
- Auto reply
- Quick Parts
- Inserting a table
- Signatures
Contacts
- Viewing, printing, adding and editing contacts
- Cresting similar contacts
- Sending an email to a contact
- Creating a distribution list
Calendar
- Using the calendar screen
- Creating and editing appointments
- Reminders
- Recurring appointments
- Scheduling meetings
- Calendar permissions
- Viewing other calendars
- Making an entry private
- Printing and deleting entries
Tasks
- Creating and deleting tasks
- Recurring tasks
Notes
- Creating and editing a note
- Changing the colour of a note
- Forwarding a note
- Deleting a note
